2nd August 2025

Your privacy is of utmost importance to us at Tong Ni Foot Spa. This Privacy Policy outlines the types of information we collect from our website visitors and clients, how we use and protect that information, and your rights in relation to it.

Information We Collect

In the course of providing our services, we collect various types of information, including but not limited to:

1. Personal Identification Information:
   • Name, email address, phone number, and postal address
   • Health-related details that are necessary to provide customized treatments, if disclosed by the client
   • Payment information including credit card details (processed securely PayHere.lk)
2. Appointment and Service Information:
   • The services you choose, dates and times of appointments
3. Usage Data:
   • Information about how you interact with our website, including your IP address, browser type, and the time spent on our site

How We Use Your Information

We use the information we collect in the following ways:

1. To Process Your Appointments:
   • To schedule, confirm, and modify your appointments, ensuring your experience with us is seamless.
2. To Provide Customer Service:
   • To respond to your inquiries, feedback, or requests for information about our services.
3. To Improve Our Services:
   • We analyze the data to improve the quality of our services, ensuring that we consistently meet your needs.
4. For Payment Processing:
   • To process payments securely using third-party payment systems and to manage our billing operations.
5. Marketing and Promotions:
   • With your consent, we may send promotional emails, special offers, and newsletters related to Tong Ni Foot Spa’s services. You can opt-out at any time.

Data Protection

We employ industry-standard security measures, including encryption, firewalls, and secure socket layer (SSL) technology to protect your personal information from unauthorized access, alteration, or disclosure.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with third-party service providers who help us operate our website and provide services, such as payment processors, email marketing platforms, and customer service tools. These providers are obligated to maintain the confidentiality of your information.

We may also disclose information as required by law or when necessary to protect our legal rights.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to track your interaction with our services, analyze trends, and optimize user experience. You can choose to disable cookies through your browser settings, but doing so may affect your ability to use some features of our website.

Your Rights

You have the right to:

• Access and Update Your Information: You may access and update your personal details by logging into your account or by contacting us.
• Opt-out of Marketing Communications: You can unsubscribe from our email newsletters at any time by following the instructions in the email or contacting us directly.
• Request Data Deletion: In some cases, you may request the deletion of your personal data, subject to applicable legal requirements.

If you have any questions about how your data is being used or wish to exercise any of your rights, please contact us at hello@tongnispa.com